About Us

Nationwide & Family Run

Top-Rated Investigations can investigate claims that help insurance companies and the self insured fight fraudulent insurance claims. There are many techniques that we use including activity checks, interviews and public records searches. These include court records, driving history, employment history, professional credentials and licenses, workers' compensation claim history and neighborhood checks. Also, you may consider using our surveillance and recorded statement services to discover fraud. Top-Rated Investigations has been providing professional, cost-effective, high quality surveillance and customized investigative services for the insurance, legal and corporate communities as well as for private clients for years. When protecting your assets or uncovering the facts, experience matters.

Choose Top-Rated Investigations where experience is a matter of fact!

Our Team


Melinda Torres


Melinda Torres is the CEO and President of Top-Rated Investigations, LLC. With 10 years of experience in Sales & Marketing.

She began her career in the insurance industry in 2008, after graduating from the University of Central Florida and obtaining her Bachelor's degree in Business administration. In 2006 Top-Rated Investigations was formed with the idea to help employers, attorneys, and insurance claim professionals to significantly reduce the cost associated with fraudulent claims.

Ray Torres

Chief Operating Officer

Ray is the Vice President/Chief Operating Officer at Top-Rated Investigations. Ray has been a licensed private investigator for 10 years and has worked with two national investigative firms prior to starting Top-Rated Investigations in 2006. During his career, Ray has conducted and managed thousands of investigations. Some of which include SIU related investigations, social media investigations, background investigations, and clinic investigations. Ray started as a surveillance investigator, conducting 5 to 7 days a week of surveillance. Ray then quickly moved up in the company becoming an operation manager. His responsibilities consisted of assigning cases to the investigators, forming an investigative game plan, scheduling cases, updating clients on a daily basis, and quality assurance. Ray then took a position as the lead SIU Investigator for another company.

His responsibilities consisted of obtaining recorded statements, scene investigations, and conducting AOE/COE Investigations. Ray's main focus with Top-Rated Investigations is quality assurance. Making sure the case is handled properly from the time it is assigned until the file is completed.

Ray is also a youth baseball coach and enjoys teaching the young kids the game of baseball.


Ray & Melinda were born and raised in NYC. In 2005 at the age of 19, they purchased their first home and moved to Florida. They have 3 beautiful children together; Raymond, Daymond, and Rayden.

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Get in touch

We'd love to here from you. Drop us a line if you have any questions.

The Office

  • Address: 7710 Diamondstar Court, Orlando FL 32822
  • Phone: (866)-465-4059
  • Info@TopRatedInvestigations.com

Business Hours

  • 24 hours a day 7 days a week